Ernst & Young LLP (EY US), has announced an expanded alliance with SymphonyAI, extending the collaboration into manufacturing and supply chain intelligence. The expansion integrates SymphonyAI’s industrial AI platform into the EY manufacturing and operations transformation offering and EY.ai Value Blueprints, helping organisations build AI-native enterprises.
This expansion reflects the EY strategy of building an ecosystem of AI-native technology partners, companies architected from the ground up around AI. As clients move beyond proofs of concept, the ability to deploy AI at scale across functions, geographies and operations is critical to achieving enterprise-wide impact.
“Organisations don’t need more AI pilots, they need results,” says Rodrigo Cambiaghi, the digital operations leader at Ernst & Young LLP. “Expanding our alliance with SymphonyAI brings proven industrial AI capabilities directly into our transformation programs. Combined with EY sector depth and EY.ai Value Blueprints, this gives clients a faster, lower-risk path to activating AI across their manufacturing and supply chain operations — not by layering it onto legacy structures, but by embedding it into how they operate from Day 1.”
Expanding the alliance into manufacturing intelligence
The original EY-SymphonyAI alliance, announced in 2023, focused on generative AI (GenAI) applications in retail and financial services. This expansion broadens the alliance into manufacturing environments, where SymphonyAI’s IRIS Foundry platform for industrial companies is trained on data from more than 80,000 assets across complex manufacturing operations.
For EY clients in manufacturing-intensive industries – including industrial products, consumer goods, life sciences and energy – the expansion creates a direct path to AI-driven operational intelligence without stitching together multiple point solutions.
“The industrial AI problem isn’t technical – it’s structural,” says Prateek Kathpal, the president of SymphonyAI Industrial. “Manufacturers have proven AI works. What they can’t do is move it from one plant to the next without rebuilding everything from scratch. That’s the problem this alliance solves. The EY organisation brings the transformation experience to change how operations run at an enterprise level. SymphonyAI brings the industrial AI platform built to scale across the fragmented, multisite environments manufacturers actually operate in — so a capability proven at one site becomes a standard across all of them.”
Accelerating EY.ai Value Blueprints for Order-to-Cash
EY.ai Value Blueprints reimagine how organisations transform in the age of agentic AI, not by layering intelligence onto existing structures, but by building AI-native operations from the ground up. Designed around end-to-end value streams rather than individual processes, EY.ai Value Blueprints allow clients to scale AI across connected manufacturing and business operations, not just within isolated functions.
SymphonyAI’s manufacturing intelligence capabilities are embedded in the Order-to-Cash Master Value Blueprint — one of the EY.ai flagship cross-functional blueprints. In manufacturing, value runs across the full value stream, from asset performance to materials planning, supplier collaboration and procurement execution. SymphonyAI connects these layers, enabling more coordinated real-time decision-making.
By embedding SymphonyAI at this layer, EY clients can expect:
- More predictable material requirements planning driven by real-time production and asset data.
- Reduced unplanned spend from equipment failures or production disruptions.
- Enhanced supplier performance visibility tied directly to operational outcomes across the supply chain.
- Accelerated time-to-value through pre-integrated technology accelerators, reducing the implementation risk of fitting AI into existing structures.
This approach reflects the core philosophy of EY.ai Value Blueprints: meaningful AI impact in manufacturing comes not from optimising individual steps, but from reimagining the entire value stream. Designing for scale from the outset helps organisations move beyond experimentation to capture the compounding returns when AI works across the full breadth of how they operate.
Building an ecosystem of AI-native partners
The SymphonyAI expansion joins recent AI-native organisations in the growing EY ecosystem of AI-native technology partners. These relationships enable EY teams to deliver more integrated solutions across manufacturing operations, software delivery and finance transformation – compressing implementation timelines, reducing delivery risk and accelerating the path to measurable outcomes.
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