Netcracker Technology has announced that 4iG, a Hungarian convergent communications group, has launched a transformation programme to migrate all retail customers of its subsidiary companies – Vodafone Hungary and DIGI – onto Netcracker’s full IT stack, which includes Netcracker Digital BSS and Netcracker Digital OSS, part of the Netcracker Digital Platform.
The multi-year project to bring all operating companies on a single cloud-ready IT stack will help Vodafone Hungary and DIGI increase their use of automation and centralised processes, as well as improve customer experience by creating an integrated operation.
4iG’s subsidiaries and their customers will also benefit from a new far-reaching application development engagement, allowing the companies to support an expanding retail customer base and wide range of business requirements and processes.
The operator will continue using Netcracker’s extensive managed service offerings to support existing deployments while targeting the highest levels of service stability. A robust Agile culture, reinforced with DevOps automation processes and tools, will help deliver new functionality, operational enhancements and solution updates for faster time to delivery.
“Throughout our partnership with Netcracker, we have experienced continuously improving operational stability and development quality,” said Tamás Bányai, the CEO at Vodafone Hungary. “Now that we are bringing our partners onto our network, that relationship will become even more critical, and we look forward to these new projects and additional success.”
Benedetto Spaziani, the GM at Netcracker, said, “As 4iG grows its business and customer base, Netcracker is honoured to continue its journey as the group’s IT partner of choice. We are excited to be part of such a critical migration project that includes application development to help 4iG streamline its operations and deliver the best experience for its customers.”
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